Shipping Policy
Shipping Policy
At Kitos World, we are committed to delivering your order safely and as quickly as possible. Please review our shipping policy before placing your order.
Order Processing
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All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
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Once your order has been processed and shipped, you will receive a confirmation email with tracking information (when available).
Shipping Times
Estimated delivery times are:
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United States: 5–10 business days
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Canada: 7–14 business days
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United Kingdom: 5–10 business days
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Europe: 7–15 business days
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Australia & New Zealand: 7–15 business days
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International Orders: 10–20 business days
Please note that delivery times are estimates and may vary due to customs processing, weather conditions, or carrier delays.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery location and selected shipping method.
Order Tracking
Once your order ships, you will receive a tracking number by email so you can monitor your shipment.
Incorrect Shipping Address
Please ensure your shipping address is correct before placing your order. We are not responsible for delays or lost packages caused by incorrect or incomplete shipping information provided by the customer.
Lost or Delayed Packages
If your package is significantly delayed or appears to be lost in transit, please contact us at kitos5236@gmail.com. We will work with the shipping carrier to help resolve the issue.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery with your order number and clear photos of the damaged item and packaging. We will review your claim and provide a suitable resolution.
Contact Us
If you have any questions about shipping or your order, please contact us at:
Email: kitos5236@gmail.com
Thank you for shopping with Kitos World. We appreciate your trust and look forward to serving you.