Return Policy

At Kitos Clothing, we are committed to ensuring your satisfaction with our products. This refund policy outlines the terms and conditions under which refunds may be considered. Please read this policy carefully before making a purchase on kitosworld.com

 

  1. No Refunds:

We want you to be completely satisfied with your purchase, but please note that Kitos Clothing does not offer refunds. All sales are final. We encourage customers to thoroughly review their orders, including sizes, colors, and quantities, before completing the purchase to avoid any discrepancies.

  1. Defective or Damaged Items:

In the rare event that you receive a defective or damaged item, we apologize for any inconvenience caused. We take quality control seriously, but unforeseen issues may arise. If you believe you have received a defective or damaged product, please contact us at kitos5236@gmail.com within seven (7) days of receiving the item. Provide detailed information about the issue, along with clear photographs, and our customer service team will assess the situation and provide guidance on the next steps.

  1. Order Cancellation:

Once an order is placed on kitosworld.com, it is processed promptly to ensure timely delivery. Therefore, we do not accept order cancellations once the purchase is confirmed. We encourage customers to review their order details carefully during the checkout process to avoid any unwanted purchases.

  1. Incorrect Orders:

If you receive an order that does not match the items you selected or if there is an error in the size, color, or quantity of the items received, please contact us at kitos5236@gmail.com within seven (7) days of receiving the order. Our team will work to rectify the issue by providing instructions for the return or exchange process.

  1. Communication and Contact:

For any concerns related to refunds or product issues, please contact our customer service team at kitos5236@gmail.com . Include your order number, a detailed description of the issue, and any relevant photographs. We aim to respond to inquiries within a reasonable timeframe to address your concerns effectively.

  1. Changes to Refund Policy:

Kitos Clothing reserves the right to update or modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on kitosworld.com. We encourage you to review this policy periodically for any updates.

Thank you for choosing Kitos Clothing. If you have any questions or require further clarification on our refund policy, please do not hesitate to reach out to us at kitos5236@gmail.com . Your satisfaction is our priority.